• Return Period: You can return items within 5 days of delivery.
• Non-Returnable Items: Customized and personalized product are not returnable.
• Product Condition: Products must be in original condition and include all labels & tags intact.
• Non-Refundable Charges: Shipping (Courier) charges are non-refundable.
• Return Conditions: Returns are only accepted for items that are damaged, defective, or significantly different from the online description.
• Approval: All returns are subject to approval.

• Return Process: To start the return process you can write to us on Care@ethniqlo.com.

• Shipping Charges: Shipping is free within India.
• Return Charges: A flat fee of INR 199 of the order value will be applied as return and restocking charges for orders within India.
• Exchange Charges: No fees are applicable for exchanges within India.

• Return Request: Once the return request is approved over email, you can ship the product back to us.
• Quality Check: Once the product reaches us, our team will do a quality check.
• Refund Initiation: Upon successful quality check, we will initiate your refund as store credit in your EthniQlo Account.
• Refund Timeline: You will receive your refund within 7 to 10 days.

• Returns: You can place a return request within 5 days of delivery.
• Cancellations: Order cancellations are accepted within 24 hours of placing the order.